Evening Receptionist Job Description
Employment Status: Part-time, non-exempt position. (Monday- Thursday 3:30 to 8:30 pm)
Position Summary: The receptionist creates a welcoming atmosphere for clients in the waiting room and reschedules appointments. He/she takes payments for sessions and answers the phones.
Essential Job Functions:
The Evening Receptionist will possess a High School diploma or equivalent or Associate Degree (preferred). Has an ability to work well independently and well as part of a team. This person must oversee and manage all office procedures and other tasks as assigned by the Executive Director. This person Must have a lifestyle that reflects a personal relationship with God. This person Must have a passion to minister to the emotional and spiritual needs of individuals, families, and the community.
Work Schedule:
Schedule: 3:30 pm-8:30 pm (Monday thru Thursday) Part-time, non-exempt position. Days off for this position are considered to be Friday, Saturday, and Sunday.
Physical Demands: The ability to talk, hear, see, reach, bend, stoop, and sit for extended periods.
Skill, Knowledge, and Ability:
Computer literate, good writing, analytical, and problem-solving skills. Knowledge of principles and practices of the organization, planning, records management, and general administration. Ability to communicate effectively. Ability to operate standard office equipment, including but not limited to telephone systems, calculators, copiers, and facsimile machines. Ability to follow oral and written instructions.
Position Summary: The receptionist creates a welcoming atmosphere for clients in the waiting room and reschedules appointments. He/she takes payments for sessions and answers the phones.
Essential Job Functions:
- Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations
- Answer the phone
- Reschedule current clients
- Schedule new clients
- Take messages, listen to voicemails and forward them to appropriate departments within the office
- Check and verify Medicaid eligibility for next day Medicaid clients and communicate any changes to the Billing Specialist
- Email satellite churches each Thursday to notify them of the following week's schedule for office space, etc.
- Lock up the building in the evening (clinician offices, file cabinets, cash drawer, front doors)
- Work with other staff and outside parties to manage collective responsibilities Interact with clients, counselors, office staff, vendors, and visitors in person, on the phone, and through email
- Work with the Executive Director and Office Coordinator on any needs or questions that arise
- Overflow scanning of new client documents to the EHR system Light cleaning
- Must abide by FCC policies and procedures
- Must align with FCC’s Mission and Value
- Must adhere to the FCC State of Faith Must adhere to the FCC Code of Conduct
- Must be prepared to provide religious/spiritual resources to those who inquire
- Must be prepared to explain FCC’s Mission and Values to those who inquire
The Evening Receptionist will possess a High School diploma or equivalent or Associate Degree (preferred). Has an ability to work well independently and well as part of a team. This person must oversee and manage all office procedures and other tasks as assigned by the Executive Director. This person Must have a lifestyle that reflects a personal relationship with God. This person Must have a passion to minister to the emotional and spiritual needs of individuals, families, and the community.
Work Schedule:
Schedule: 3:30 pm-8:30 pm (Monday thru Thursday) Part-time, non-exempt position. Days off for this position are considered to be Friday, Saturday, and Sunday.
Physical Demands: The ability to talk, hear, see, reach, bend, stoop, and sit for extended periods.
Skill, Knowledge, and Ability:
Computer literate, good writing, analytical, and problem-solving skills. Knowledge of principles and practices of the organization, planning, records management, and general administration. Ability to communicate effectively. Ability to operate standard office equipment, including but not limited to telephone systems, calculators, copiers, and facsimile machines. Ability to follow oral and written instructions.
